Free Shiping on Orders Above ₹ 300

FAQ's

FAQs for Deliveries within City Limits for cities: Vapi

Your products will be delivered upto 5 hours from the time of placing the order. At the time of checkout while placing an order online, you will be provided with option for choosing delivery from the 2 timeslots. Following are the timeslots available for selection and their respective cut off timings while placing an order with us.
Sr No Timeslots Cut-Off
1 11 AM to 1 PM 08:00 AM
2 4 PM to 6 PM 02:00 PM

There is no minimum order value for delivery. However we charge Rs. 30/- for all orders irrespective of order value.

Once order is placed online, after confirmation. The order is picked and packed, checked for quality, physical condition, etc. by a dedicated team of trained staff and then sent for delivery at your door step. The order will be delivered in the chosen time-slot by you. Once the order leaves the store for delivery, a notification will be sent on your registered email address and mobile number. In case of any changes in the delivery schedule or ordered quantity, you will be notified well beforehand.

Once the order is dispatched from the store, a notification will be sent on your registered email address and mobile number. In case of non-availability at your residence, our Delivery Expert will try reaching you on the registered mobile number. The order will accordingly be rescheduled only after getting a confirmation from your end.

No, you can’t change your order once it has been placed.

Currently we do not offer this facility.

We would request you to check the products while accepting the products during delivery. In case you are not satisfied with the quality of the products, please return those products to our Delivery Expert. Our Delivery Expert will enter details of the same in the mobile tracking app to initiate request for return as well as refund in case of any. In case of postpaid order, you will be required to pay the adjusted amount only for the products accepted by you. In case of prepaid orders, request for refund will be initiated and cash will be credited into your account instantly.

No return or cancellation is possible after accepting delivery. In case you would like to cancel the order for some reason, you can only cancel it while you accepting delivery. Kindly check your order while accepting.

In the event of delay, our delivery team will keep you updated about your delivery.

In case of ordered product not delivered 100% refund will provide in 5-10 working days.

We accept a wide range of payment options for your convenience:
  • Cash of Delivery (COD)
  • Credit Cards
  • Debit Cards
  • ATM Cum Debit Cards
  • Net Banking
All electronic payment information is kept strictly confidential and with the help of our payment gateway partners your transactions are conducted over secure SSL encryption technology.

No, the price listed on the product page is all you pay. No additional tax and no other hidden charges. Our philosophy is simple - What you see is what you pay!

Yes it is absolutely safe to use your card on vaahak.in. A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using visa or master credit card. It means extra security for customers, thus making online shopping safer.

It's easy you login to Your Account and view the Payment Status on your order in the My Orders section.

You can login to Your Account and view the invoice on your order in the My Orders section.

We offer COD to make your life easy. Simply place your order with us and pay for it when you receive your goods at your doorstep!

You will get refund in 5-10 working days if order is canceled or product returns. (Include all form of payments).
All refunds will be subject to deduction of Delivery Charges or Offer Values as applicable. For inquiries on refunds – please send us an e-mail at support@vaahak.in or call us at +91 90165 44001​ and our representative will get in touch with you to provide the latest status.